Quick answer
Your workspace starts with a 15-day free trial and every module unlocked. Afterwards you pay your plan's per-user price each month, plus per-module charges for anything you enable outside the plan bundle. See it all under Admin → Plan & Billing.
What happens during and after the trial?
For 15 days everything is unlocked so your team can evaluate the whole platform. A banner appears at the top of the app during the last 3 days, and again if the trial lapses. To keep going, pick a plan — the ASHR team activates it for you (payment collection is handled off-platform for now).
How do I read the Plan & Billing page?
Open Admin → Plan & Billing
Only admins can see this page.Check your status and plan
Trial, active, or lapsed — plus your current plan and its bundled modules.Review the monthly estimate
One line for the plan (per-user price × seats) and one line per extra module enabled outside the bundle.
How do module charges work?
Each module is priced one of three ways: free, flat per month, or per user per month. Modules included in your plan bundle cost nothing extra. Modules you switch on from the Organisation tab's module grid are added to your estimate immediately — the price is shown right on the toggle. Turning a module off removes the charge.
What about beta and provision-on-request modules?
Gated modules can't be self-enabled. Use Request a module on the Organisation tab: the request (with pricing) goes to a super admin by email and Slack, and the module switches on only once it's approved. You can cancel a pending request at any time.
Frequently asked questions
- How long is the free trial?
- 15 days from the day your organisation is created, with every module unlocked. A countdown banner appears in the last 3 days.
- How is my monthly price calculated?
- Your plan's per-user price times your seat count, plus any modules enabled outside your plan bundle — each priced free, flat per month, or per user per month.
- What counts as a seat?
- Every user who can log in to your workspace. Offboarded employees whose access is removed do not count.
- Why can't I enable some modules myself?
- Beta and provision-on-request modules are gated. Submit a request from the Organisation tab — a super admin reviews it and you'll see the decision there.